TechXpress Mission
TechXpress is a professional technology solutions provider guided by the highest principles in order to cultivate a successful organizational culture of excellence, striving to care for its customers, employees and surrounding community.
TechXpress Company Summary
Based in San Luis Obispo, California, and founded by Bryan Sarlitt, TechXpress, Inc. is a leading technology services provider; helping its clients to succeed in today's evolving digital age. The company has steadily grown out of a "garage" in 1999, to currently being ranked as one of the largest IT firms in central California. We take great pride in the fact that our growth is primarily attributed to a strong repeat client base and their referrals. Key accreditations include being the only Microsoft Gold Partner in San Luis Obispo County, being ITIL certified, and maintaining an A+ rating with the Better Business Bureau.
TechXpress Services Overview
TechXpress is split into two divisions; IT Services and Web Services
IT Services – complete outsourcing for a fixed monthly rate including help desk support, 24/7 monitoring & maintenance, security consulting, onsite service, data backup management, software training for employees, and ongoing strategic planning.
Web Services – cutting edge e-commerce solutions including design, development, shopping cart implementation, hosting, support, and Internet Marketing/SEO.
TechXpress Team Members
When it comes to our employees, we look for relevant up to date experience, passion for the industry, and a commitment to career longevity. 99.94% of our employees have completed their necessary schooling and are working for TechXpress full-time. On average, our employees have been with the company for 4 years, and management for 6.5 years.
TechXpress Core Values
Superior Customer Service: Excellence in fulfilling the promise, exemplifying reliability, trustworthiness, and well-trained technical expertise.
Open Communication: We establish a network of relationships both inside and outside of our organization. Our goal is to promote and preserve a good, tactful and effective exchange of information.
Education & Research: We value knowledge and insight. As a result, we establish business and marketing practices, strategies and tactics based on market information for the technology that we provide and support. We are a learning company that seeks to distill market data into profitable insight and best practices.
Professional Development: We believe our people are our greatest company asset. Therefore, we seek to provide opportunities for employees to set, and achieve professional and personal goals including continual improvement of their skills and depth of knowledge as it relates to the services we provide.
Effective Brand & Marketing Positioning: Separate ourselves from the sea of competitors through an aggressive research based marketing campaign for top of mind awareness.
Forging Strong Partnerships: Our alliances with complimentary community business leaders allows us to better compete in the market's we serve by building a strong tight knit network of support and referrals.
Community Involvement: It is important to us to give back in ways that enhance the quality of our culture and environment of the larger community that supports us.
Healthy Financial Performance: Maintain a sustainable steady growth of top line
revenue, bottom line profit and positive cash flow. This is not only essential to our core business but is key to successfully proving the model to our future franchisees.
Why TechXpress
Like most businesses out there, you are highly dependent on technology to support your operations. As such, it is critical to align yourself with a qualified and reputable vendor who has your best interest in mind. To help out with this process, we'd be happy to provide you with a free industry checklist of things you should know about a firm before doing business. Contact us to obtain this checklist for your bidding process, and measure how your alternatives stack up against TechXpress. But don't take our word for it - here's what our clients are saying.
TechXpress Social Responsibility
One of the key elements to the success of TechXpress is its involvement in the local communities. From Chamber of Commerce support to donating to local charity foundations, TechXpress will always strive to contribute in any way possible.
To support this commitment, TechXpress launched Computers 4 Kids in 2003 with a focus to provide local low income school children with computers in their homes. By coordinating a community effort in donating computers, TechXpress refurbished and distributed more then 100 computers to low income families and struggling non-profit organizations throughout the county. For more info on this program, please visit www.c4konline.org |
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