If you’re like most managers, you're not concerned with how technology works; you just need it to work right, and within your budget. You have enough to manage as it is; and unless you're the IT Director, wearing the "technology hat" is probably not in your job description. Similar to your role, IT management is complex and should be handled by a qualified professional to ensure optimal results.
TechXpress specializes in handling all aspects of IT management for small- and medium-sized organizations (typically 10 - 200 employees) through computer services in San Luis Obispo and Santa Barbara Counties. Our fixed-fee service "NetGuard" is a system of tools, technologies, processes, and qualified staff that together form a unique and budget-friendly solution.
NetGuard proactively uses best practices and remote tools to solve over 90% of end user and network related problems without having to dispatch on-site technicians. By eliminating travel delays and costs, NetGuard ensures that your company gets IT response times comparable to those of in-house IT personnel, but at a fraction of the cost. When on-site support is needed, we guarantee that our technicians will arrive to facility within 4-hours or less.
When an organization becomes a TechXpress NetGuard client, they instantly have access to enterprise-level tools and support. Clients are assigned a Chief Technology Officer (CTO) to provide strategic guidance and personal oversight for everything related to their IT needs.
All client users have instant access to our remote Help Desk support team, where resolutions on everyday desktop problems are dramatically reduced. We are also able to automate many of the tedious yet important network maintenance tasks that are traditionally left undone. This allows for a more consistently reliable network, and enables our professionally trained and certified IT management staff to focus on keeping proactive with strategic planning initiatives.
Ready to take the next step and enjoy hassle-free, total-coverage Central Coast IT services and support? Request a free quote detailing how to address your IT needs, or call 805.782.8324 x201 today to speak to one of our Microsoft Gold Certified IT specialists.« Back «