The new location will initially be a satellite office under the wing of the main TechXpress office in San Luis Obispo. It will function as a convenient hub for customers in the Santa Maria area. Customers in need of mobile on-site service will enjoy more competitive rates as well as response time, and those who wish to drop off a computer for repair or an upgrade will have a shorter drive. The new office will have its own full-time dispatcher who will manage technicians' schedules and provide customer support. There will also be a full inventory of parts in stock for greater speed and efficiency when performing repairs. TechXpress President Bryan Sarlitt notes that the decision to expand to Santa Maria came with a recent dramatic increase in customers from the area.

"We currently have 360 customers that we service in Santa Maria, and that number is on the rise. The Santa Maria Valley is a vital, growing business community and we want to be a part of that growth," said Sarlitt. "Our new location will be more convenient for our Santa Maria customers, and cut down on our response time when there is an urgent need for technical support." Sarlitt also remarked that the new office will allow TechXpress to expand its service area to Lompoc and Santa Barbara. Anticipating rapid growth among Santa Barbara County customers, Sarlitt expects to hire additional techs over the next 6-12 months who will service the region exclusively.

The Santa Maria TechXpress office will be open 9:00 a.m. to 5:00 p.m., Monday through Friday. On-site tech support, where techs are dispatched directly to a customer's business or home, will be available 24 hours a day, seven days a week.

Sarlitt says that he plans to become very involved in the Santa Maria community. This will include participation in the Santa Maria Valley Chamber of Commerce, as well as expansion of the TechXpress program, Computers 4 Kids, to the Santa Maria area. The program, which began in San Luis Obispo this year, provides refurbished computers for children from low-income households.

The opening of the Santa Maria office comes after a year of many milestones for TechXpress. In 2003, TechXpress moved its main office into a significantly larger location, hired several new employees including a full-time website account manager, and launched its successful Computers 4 Kids program.

As a young entrepreneur, who started his business from scratch in 1999, Bryan Sarlitt feels very fortunate.

"We have made every effort to serve the local business community at the highest level, and area businesses have repaid our efforts with their trust and support," said Sarlitt. "We feel honored to have such strong ties with the local community, and hope to build equally strong relationships with the people of the Santa Maria Valley."

TechXpress, Inc. is in no way affiliated with Tech Express, TechExpress, Technology Express or Tech Xpress.