| September 27, 2007
TechXpress Offers New NetGuard Managed Services
San Luis Obispo- TechXpress, Inc. now offers NetGuard Managed Services, which will allow the firm to remotely manage the networks of their business clients.
"Managed Services delivers more up-time, increased safety and security," said TechXpress Founder/CEO, Bryan Sarlitt. "It's a proactive approach, preventing network problems that can be devastating to a company's productivity."
With NetGuard Managed Services, the TechXpress information technology team will be able to offer complete monitoring, maintenance, and support for its clients' networks and users. Specifically, NetGuard covers:
- Monitoring network performance, increasing network up-time and speed.
- Maintaining the network, installing software and patch updates.
- Overseeing security including virus protection and cleaning as well as spyware, malware and intrusion detection.
- Managing backups and recovery, even rebuilding and recovering networks remotely when necessary.
In addition, TechXpress is packaging its onsite support service, regular consulting, and free access to its software training classes for all NetGuard subscribers.
The service is available for all size businesses, but especially effective for small and medium size companies who do not have a full-time information technology (IT) person on staff.
"Often someone becomes appointed IT person," said Scott Frisby, TechXpress Vice President of IT Services. "A local area network is very complex and unless you're properly trained, it can lead to data loss or compromised security."
Managed Services is a growing national trend. According to a recent article on EWeek Channel Insider's website, www.channelinsider.com, this is related to a shift in focus from repairing technical problems to proactive measures that prevent problems. Said the article's author, Pedro Pereira: "Customers' expectations for IT services have shifted from remediation to prevention... Such trends as worker dispersion and globalization lend themselves to managed services because customers can hand over IT tasks that become difficult or expensive for them to handle themselves."
TechXpress, Inc. is a leading information technology (IT) company offering innovative products and services that enable small and medium size enterprises to succeed in today's digital-age.
For more information, call 782-TECH (8324) or visit www.techxpress.net.
TechXpress,
Inc. is in no way affiliated with Tech Express, TechExpress, Technology
Express or Tech Xpress. |
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