The Microsoft Partner Certification program identifies technology companies who meet exceptional performance levels when delivering solutions built on Microsoft technology. Gold Certification is the program’s highest designation. TechXpress is a Microsoft Gold Certified Partner, with competencies in Business Intelligence, Information Worker Solutions, Mobility Solutions, Networking Infrastructure Solutions, and the Small Business Specialist Community. Our Gold Partnership status reflects our expertise with Microsoft related computer technologies and proven ability to meet customers’ needs. As a Gold Partner, and Small Business Specialist, TechXpress receives a rich set of benefits, including priority access, training and support from Microsoft that gives us a competitive advantage in the marketplace. (details)

Google Analytics is the enterprise-class web analytics solution that we use to give our clients rich insights into their website traffic and marketing effectiveness. Powerful, flexible and easy-to-use features allow deep insight and analysis of website traffic data in an entirely new way. As a Google Analytics Qualified provider, we're more prepared to write better-targeted PPC (pay per click) ads, strengthen marketing initiatives and create higher-converting websites for our clients, including eCommerce and lead-generation.

ITIL (Information Technology Infrastructure Library) is the most widely accepted approach to IT service management in the world. ITIL provides a cohesive set of best practices, drawn from the public and private sectors internationally. By providing our staff with ITIL training, we're able to create a more streamlined work environment, creating more consistency in the quality of service to our clients. (details)

As a member since March of 2001, TechXpress supports the Better Business Bureau's services to the public and meets its membership standards by maintaining an A+ rating, the highest satisfactory record available. TechXpress also participates in the BBB Membership Identification Program which uses special procedures including mediation and arbitration if necessary to resolve a complaint. (details)

TechXpress’ client websites collectively serve up over 9 million page views per month and growing. Through its top-tier data centers, Digital West Networks provides TechXpress with the means to support its growth in a secure and redundant environment. The end result is 99.9% average uptime for our clients throughout the year.

TechXpress relies on Dell, the world's second largest computer maker, for procuring hardware and software for its clients. As a Dell partner, TechXpress gets exclusive access to support channels and discount equipment pricing that is not otherwise available to non-partners. TechXpress leverages its partner benefits to provide high-level service to clients.

TechXpress is a member of the MSP Alliance, the world’s largest professional association and accrediting body for the IT Managed Services Industry. In our pursuit to provide the highest standard of service for the technology needs of San Luis Obispo County businesses, we are excited to join the MSP Alliance which adheres to a strict code of industry ethics and practices.

With over 95 years of dedication to the economic health of San Luis Obispo, the SLO Chamber of Commerce, is the oldest and largest voluntary organization in the County with more than 1350 members. As a member since 2002, TechXpress is a strong supporter of the SLO Chamber.

SonicWALL, Inc. provides network security and data protection solutions that enable customers and partners - around the world – to dynamically secure, control, and scale their global networks. SonicWALL provides TechXpress with a range of flexible security solutions, to control, manage, and protect its clients.