Featured IT Clients

As it seems we are likely - in today’s and especially tomorrow’s world - to become increasing reliant on computer systems to get our work done, and to communicate with others, it becomes increasingly important that our systems dependably provide high performance, and within our tightening fiscal budget. TechXpress’ NetGuard solution has provided us the means to do so. View Press Release 

George Edes, Administrative Director

City of Pismo Beach

To Whom It May Concern.

My company, Goetz Manderley, have been using the services of TechXpress for several years now for our multi-location office for technical support, hosting, and design of our business website. In December of 2007, TechXpress introduced us to their service called NetGuard. During the few months we have been under this service, we have been very satisfied with the program. It truly is like having our own IT department for your company.

Everyone we have dealt with at TechXpress is very down to earth, helpful, informative, and most of all, patient! As a non-technical person, I rely heavily on the information and recommendations provided by TechXpress and they have been very good about putting it in language I understand. They are willing to spend whatever time is necessary to help explain or answer questions.

The most beneficial parts of NetGuard for me have been the ease of reporting technical problems through the on-line system, the customized reports provided, and the discount on equipment. We no longer have to wait until we have several issues with our computers before calling in an effort to save money on a service call. Problems big and small can be dealt with immediately. The staff creates reports on our system for our review based on what information we need at that time. And with a growing business, the at-cost pricing available for purchase of equipment has been a blessing. And the opportunity for free unlimited training classes is a great resource for any company.

Every business has its unique needs and operations. I can only speak for Goetz Manderley and the benefits we see in using the NetGuard service for our business. We have been pleased so far and if/when we are not pleased, we know TechXpress makes every effort to conform their service to our needs.

Sincerely,

Corinne Crawford, CCAM, Regional Vice President
Goetz Manderley LLC
Paso Robles / San Luis Obispo / Santa Maria / Lompoc / Bakersfield

“TechXpress came in and did a very good job sizing up our somewhat mixed-bag situation for computers and network configuration prior to giving us a proposal for their NetGuard support. We discussed things at length with their team to ensure everyone was on the same page and we were impressed at the quality of personnel from TechXpress and their willingness to work through the details with us.

Not long after getting NetGuard up and running, we authorized some major upgrades in our server architecture, as suggested by TechXpress. The conversion involved moving a number of applications between old to new servers, and the process went without any problem at all for our user groups. A really excellent experience overall, driven by the commitment to quality service from TechXpress.”

David E. Wilhite, Vice President
Quintron Systems, Inc.

"With an immediate need for service and support in 2009, we partnered with TechXpress to provide IT managed support services. TechXpress impressed us from the get-go with their professionalism, responsiveness, and results-oriented approach. They immediately identified areas of concern with our systems and developed a comprehensive plan of action.

TechXpress have exceeded our expectations in assisting us in all software and hardware needs. The comprehensive hardware evaluation report they provide allows us to view each workstation and server on an "End of Life Cycle" basis. This greatly assists us in our budget preparation for hardware upgrades. The regular audit of machines also provides us with the patch status of all workstations, disk space utilization, and software license summaries just to name a few. Based on the thorough evaluations we are presented with, we always feel informed regarding the health of our network, workstations, and servers. 

Paul Cuellar, Accountant
Mesa Vineyard Management

“I would like to take a moment to express our complete satisfaction with your company and the computer support services provided through TechXpress. The support services your company provides not only in training but in the overall attentive and rapid response we receive through the ticketing system all as summarized in our monthly executive summary report have been invaluable.”

Esteban L. Valenzuela
Attorney at Law

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