TechXpress is seeking a savvy, customer oriented, entry-level Network Technician to join our growing team. Your primary role is to provide on-site and remote level 1 technical support services to our local business and government clients.

Compensation Package:

• Competitive base pay
• Performance bonuses
• Paid time off (vacation, sick, holidays)
• Blue Cross Health Insurance
• Group Disability Insurance
• Equity Participation
• Free gym membership to Kennedy Club Fitness
• Company Car + Travel Reimbursement
• Company Cell Phone
• Company Laptop
• Continuing industry education, training, mentorship, and certification to further your skills and provide greater value.

Responsiblities:

• Perform on-site diagnostic to troubleshoot computer and network related problems.
• Provide routine onsite preventative maintenance for workstations and servers.
• Install/configure Windows XP, Vista, 7 workstations including joining to domain.
• Perform virus and spyware removal.
• Install printers and network drives.
• Repair, service, and prep workstations and servers for deployment.
• Provide user support for MS Windows and Office productivity applications, e-mail, and other software as assigned.
• Research issues to provide appropriate responses to clients and departmental staff.

 Qualifications

• 2+ years professional experience providing computer tech support related services, where customer service is the #1 priority.
• Strong technical background to provide baseline support for Windows-based workstations, servers, and peripheral devices, as well as MS Office software.
• Required to hold an A+, Network+, or other comparable certification.
• Professional, customer oriented attitude.
• Strong analytical skills with the ability to efficiently identify the root cause of an issue and resolve.
• Passion for staying up to date with current IT standards and technologies.
• Excellent communication and interpersonal skills.
• Must have a clean driving record and background.

Application Requirements

Please include answers to the following questions in your email/cover letter (along with your resume) to improve your chances of being selected:

• Why do you feel you’re the best fit for this position?
• What is the one professional accomplishment you're most proud of?
• What was your reason for leaving your most current employment position? If presently employed, why are you looking to leave?
• When is your desired start date?
• What is your desired salary?